Over the past 30 years, we’ve grown from humble beginnings with a single computer to a global technology company (ASX-300 listed company, JIN). Partnering with over 15,000 good causes worldwide and helping raise more than $260 million last financial year. Innovation isn’t just part of what we do; it’s who we are.

We develop cutting-edge solutions empowering our lottery and not-for-profit partners to raise funds for their vital causes. We believe in fostering an environment where talented people can innovate, grow, and have fun.

At StarVale, we specialise in providing lottery management expertise to charities, not‑for‑profits, and hospices across the UK, helping them maximise their impact and fundraising potential.

What will you be doing?

You will be working in a small team of banking administrators, supporting StarVale’s teams by carrying out cheque and cash banking for the lottery. You will prepare weekly client proceeds and assist to take them to the banks in Lancaster city centre, handle both incoming and outgoing lottery mail, and complete accurate data entry. You will also process debit and credit card payments, reconcile those payments, batch membership and subscription documents, and organise the despatch of standing order mandates to the appropriate financial institutions. This role requires some hand-writing - it is important that your writing is legible.

What Your Day-to-Day Will Look Like

• Checking and preparing the proceeds for each client so they are ready to be deposited at the bank each week.

• Delivering cheques and cash to the local bank branches on a weekly schedule (usually, Thursday morning).

• Sorting all inbound company mail and ensuring it reaches the correct teams.

• Batching documents such as new member forms and lottery renewal subscriptions.

• Completing computer data entry, verification, and reporting to maintain accurate records.

• Processing debit and credit card payments, followed by verification and reporting.

• Delivering or despatching standing order mandates to the appropriate banks and building societies.

• Reconciling payments and producing the associated reports.

• Preparing and despatching outbound mail for the company and the lottery office.

What You’ll Be Able to Bring to the Role

• Exceptional attention to detail and ability to spot errors or discrepancies.

• Clear legible handwriting.

• Strong numerical skills.

• Excellent time-keeping to deliver to deadlines.

• Demonstrate great communication & teamwork skills.

• Right to work in the UK.

Desirable

• Access to own vehicle and a valid UK driver’s license.

• Experience within administrative positions that required banking, invoicing, cash handling.
  

Salary Banding: £24,784.50 (based on 37.5 hours per week, Monday to Friday).

Our Ways of Working

At StarVale, we pride ourselves on being more than just a workplace - we are a big, friendly team that thrives on collaboration and shared purpose. You will join a vibrant group of colleagues dedicated to making a difference - not just for our clients, but for the community as well. This position is based in the office 5 days a week due to the incoming post / physical cheques and cash.

Why Join StarVale?

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At StarVale, our team thrives because we invest in our people. Here’s what you can expect from us;

• An annual regional bonus scheme that rewards your contributions, dependent on company performance.

• 25 days annual leave + public holidays + your birthday off.

• Access to our Employee Assistance Program, providing counselling and coaching.

• Reward & Recognition programme and length of service benefits.

Candidates who are offered a position will be required to complete pre-employment checks which will include Right to Work in the UK and DBS checks. We are, unfortunately, unable to offer sponsorship opportunities.

We are a 2025 Circle Back Initiative Gold Employer – we commit to respond to every applicant.